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Ibis Brussels City Centre Hotel, Brussels
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Key details
About the Hotel
Rue Joseph Plateau 2,
Brussels,
Belgium,
1000,
Brussels Region
The Ibis Brussels City Centre is a 3-star eco-friendly hotel situated in the heart of Lower Town. Its proximity to iconic sites like the Grand' Place and Manneken Pis makes it significant for both leisure travelers and business guests. The hotel is designed for comfort, featuring modern amenities and a focus on sustainability.
Location
Conveniently located 0.5 miles from the Grand' Place, the hotel is also a short distance from popular attractions like the Musical Instruments Museum and the Magritte Museum. The nearest station, Rogier, provides easy access to the city's public transportation system. Brussels Central is just 0.5 miles away, while Zaventem Airport is 12.5 miles from the property.
Rooms
The hotel offers a total of 236 air-conditioned rooms, including non-smoking options with en-suite bathrooms. Each room is equipped with a flat-screen TV, cable channels, and complimentary wireless internet access. Some rooms also feature a seating area, allowing guests to unwind after exploring the city. Bathrooms include a hairdryer and free toiletries for added convenience.
Eat & Drink
Guests can enjoy a buffet breakfast with a variety of options, including a waffle iron for an authentic Belgian experience. The hotel features a cozy bar with traditional wooden décor, serving a selection of beverages. A snack bar/deli is also available for casual dining throughout the day. The breakfast room is designed to accommodate guests comfortably.
Leisure & Business
The Ibis Brussels City Centre offers several amenities to cater to business travelers and leisure guests alike. Facilities include a 24-hour front desk, a business center, and meeting rooms totaling 1,119 square feet. Guests can take advantage of dry cleaning and laundry services, as well as wireless internet access throughout the hotel. Safety features, such as fire extinguishers and a security system, ensure guest safety.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Impressive Soundproofing
The soundproofing in my room was outstanding; I didn't hear a single noise, ensuring a restful night’s sleep.view full review
Excellent Shower Pressure
I was truly impressed by the shower’s water pressure and response time, making each shower a refreshing experience.view full review
Great Coffee Availability
The Nespresso machine offered great coffee at a reasonable price, perfect for starting my day right.view full review
Convenient Lockers
Having access to lockers for my luggage after check-out was a game-changer; it allowed me to explore the city without any hassle.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Locker room
Elevator
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Rue Joseph Plateau 2,
Brussels,
Belgium,
1000,
Brussels Region
Map view
street view
Rue Joseph Plateau 2,
Brussels,
Belgium,
1000,
Brussels Region
City landmarks
Monuments and Landmarks
Manneken Pis
2600 ft
Mall
Royal Gallery of Saint Hubert
2200 ft
Palace
Royal Palace of Brussels
1.0
mi
Church
Saint Michael and Gudula Cathedral
3100 ft
Museums
Royal Museums of Fine Arts of Belgium
4500 ft
Monuments and Landmarks
Congress Column
4200 ft
Museums
Magritte Museum
4200 ft
Museums
Belgian Comic Strip Center
3300 ft
Museums
Musical Instruments Museum
4100 ft
Church
Notre-Dame du Sablon
4700 ft
Museums
Brewery Museum
2100 ft
Museums
Costume and Lace Museum
2200 ft
BrusselsBelgium
Mont des Arts
3100 ft
Public Building
Parlamentarium
1.4
mi
Art object
Palace of Charles of Lorraine
5100 ft
Pl des Palais
Brussels Park
4300 ft
Palace
Palace of Coudenberg
4400 ft
Church
Church of Our Lady of the Chapel
4400 ft
Public Building
Law Courts of Brussels
1.1
mi
Nearby
Square
Grand Place
1500 ft
Art object
Jeanneke-Pis
1900 ft
Public Building
Museum of the City of Brussels
2000 ft
BrusselsBelgium
Rue des Bouchers
1700 ft
Museums
Royal Theatre Toone
1900 ft
Church
Saint Catherine Church
200 ft
Historic Site
Halls of Saint-Gery
1300 ft
Church
Church of Notre-Dame Du Finistere
1800 ft
Rue de la Tete d'Or 9/11
Museum of Cocoa and Chocolate
1900 ft
Church of St. Catherine
Black Tower
200 ft
Art object
Everard 't Serclaes memorial
2000 ft
Restaurants
Aux Quatre Saisons
300 ft
Rue Melsens 18-20
Boulangerie Charli
700 ft
Rue Sainte-Catherine 34
Yaki
500 ft
Rue des Poissonniers 6B
EL Bocadillo
500 ft
Rue de Laeken 2
Hong Kong Delight
800 ft
Rue Sainte-Catherine 35
De Monk
700 ft
42 Rue Sainte-Catherine
Charli Sale
800 ft
Rue Sainte-Catherine 29
ABC Poissonnerie
700 ft
Rue Sainte-Catherine 46
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
friendly staff
great value
multiple housekeeping calls
lacking in-room amenities
7.2/10
Very good
Rooms
6.9
Location
8.8
Service
7.7
Dining
6.3
Guest reviews
7.2/10
based on 18 review
3.5/5
based on 3501 review
7.7
7.7/10based on 7174 review
#91 of 213 hotels in Brussels based on Tripadvisor
Chris
United States of America,
April
2024
8.4/10
My stay at the hotel was perfect and very valuable, ideal after a 10-hour flight from the US for a layover in Brussels. The rooms were comfortable, but housekeeping knocking on the door three times in the morning for room cleaning was a bit inconvenient.
Rooms
8.0
The rooms were perfect and very valuable.
Service
9.0
The service was very friendly and accommodating.
Location
10.0
The location was perfect, very near the metro-bus station and city center with many restaurants and stores close by.
Dining
7.0
The dining experience was pretty good, with a variety of options to choose from.
Facilities
8.0
The hotel offers various facilities like dry cleaning, housekeeping, laundry, and welcome drinks, enhancing the overall stay.
friendly staff
multiple housekeeping calls
Victoria
United Kingdom,
March
2024
8.8/10
I wouldn't recommend for any longer stay due to tiny bathroom and limited space generally; leaving the window open permanently. The rooms are clean and comfortable, offering all you need like a comfortable bed, extra pillows if needed, shower/bathroom with shower gel, soap & hairdryer included, and TV with many channels including 3 from BBC.
Rooms
8.0
The rooms are clean and comfortable with all necessary amenities.
Service
9.0
The staff were very welcoming and friendly, providing a quiet room and helping with storing items in the fridge.
Location
10.0
The location is excellent, close to the Grand Place and many attractions, within walking distance to most places of interest in Brussels. It's also near Place Sainte Catherine, the subway station, and key train stations like Bruxelles-Central and Brussels Midi.
Dining
8.0
The dining experience was good with a nice variety offered, but it would have been better to have in-room tea options at night.
Facilities
The facilities were sufficient and met basic needs.
Convenient location
Limited bathroom space
Andrew
United Kingdom,
March
2024
7.8/10
Arriving after a cold day, I was glad to find extra covers in the room. Opening the electric heat in the bathroom and leaving the door open turned the room into a cozy 'Turkish bath' in no time. Though a bit packed on the top floor, the room itself was tiny, the smallest I've ever stayed in.
Rooms
7.0
The room felt like a 'Turkish bath' after adjusting the heat, but it was the smallest I've experienced.
Service
8.0
The service was really nice, and the staff friendly. They seemed more focused on taking care of guests than the reception desk.
Location
9.0
The location was excellent, just a short walk to the city center and close to St Catherine's neighborhood for a convenient stay.
Dining
7.0
The dining experience was good quality, though a bit understaffed with only two managing everything. Gluten-free products were available.
Facilities
8.0
The facilities were appropriate for the style of the hotel.
Joseph
United States of America,
January
2024
7.4/10
After a tiring 10-hour flight from the US for a layover in Brussels, I found the hotel to be a mixed experience. The room was small for large luggage, and the noise from outside was quite disruptive. On the positive side, the housekeeping service was friendly and efficient.
Rooms
6.0
The room was too small for large luggage and for two people, and the noise from outside was noticeable.
Service
8.0
Despite the issues with the room, the housekeeping service was friendly and helpful.
Location
9.0
The hotel's location was perfect for exploring the city and close to many attractions, making it convenient for both business and leisure travelers.
Dining
7.0
The dining experience was satisfactory overall, but there were some issues with missing items and cleanliness.
Facilities
7.0
The hotel had basic facilities and amenities, suitable for a short layover stay.
Jane
United Kingdom,
January
2024
6.4/10
The hotel had very noisy rooms with thin walls, making it hard to sleep due to hearing everything next door, and the breakfast was cold and limited. However, the room was clean and suitable for one person.
Rooms
5.0
The room was clean but very noisy with thin walls allowing all noises from neighboring rooms to be heard easily.
Service
8.0
The staff was polite and helpful throughout the stay.
Location
9.0
The location was perfect, very close to major attractions.
Dining
5.0
The breakfast was disappointing with limited options and cold dishes.
Facilities
6.0
Basic facilities were available but not well-maintained.
James
United States of America,
January
2024
7.6/10
My stay at this hotel had its ups and downs. The rooms, although a bit small, were clean and comfy. However, the ground floor room I stayed in had a bit of a urine smell, possibly due to the hot weather and proximity to the sewer. The service was a mix of amazing and not-so-nice experiences. The location was convenient for exploring on foot, although it may get dusty at times. When it comes to dining, the options were average, but the waffles and pancakes were a good start to the day. Overall, a decent stay with some minor drawbacks.
Rooms
8.0
The rooms were clean and comfy.
Service
7.0
The service was a mix of amazing and not-so-nice experiences.
Location
8.0
The location was convenient for exploring on foot.
Dining
7.0
The dining options were average, but the breakfast items were a good start to the day.
Facilities
8.0
The facilities were adequate for my needs.
Convenient location
Small rooms
Richard
United Kingdom,
December
2023
8.2/10
The hotel provided clean and warm rooms, with the option for eco-friendly cleaning services, though there was a slight issue with cleanliness initially that got resolved promptly. The service was nice and efficient, especially with friendly and helpful staff available. The location was excellent, within walking distance of main attractions, despite a few quirks in the bathroom. The dining experience was satisfying with a good selection of food. Overall, a comfortable stay with minor hiccups.
Rooms
8.0
The rooms were clean and warm, with the option for eco-friendly cleaning services. Had a minor cleanliness issue initially that got resolved promptly.
Service
9.0
The service was nice and efficient, with very friendly and helpful staff available.
Location
9.0
The location was excellent, within walking distance of main attractions, despite a few quirks in the bathroom.
Dining
8.0
The dining experience was exactly what we needed before exploring the city every day, with a good selection of food.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Jason
United Kingdom,
December
2023
7.2/10
The hotel is ideally situated close to major attractions in Brussels, though the rooms are on the smaller side and lack some basic features. The service was friendly overall, but there were instances of privacy invasion. The dining options were adequate but a bit pricey. The location is fantastic for exploring the city's main sights.
Rooms
7.0
The rooms, though a bit older, were adequate for the price paid.
Service
6.0
The staff was friendly but there were instances of privacy invasion.
Location
9.0
The hotel is in a prime location within easy reach of major attractions in Brussels.
Dining
6.0
The dining options were acceptable but slightly overpriced.
Facilities
8.0
The facilities were in line with expectations.
Great Location
Small Rooms
Chris
United States of America,
December
2023
7.2/10
The hotel's location is fantastic, being very close to the Grand Place and within the happening area of Brussels. The rooms, although a bit small, offer a nice view of St Catherine's church. While the presence of bedbugs was a disappointment, the value for money is reasonable for a short stay in Brussels.
Rooms
7.0
The rooms could be a bit bigger to accommodate luggage, but they provide a view of St Catherine's church.
Service
8.0
The service was really nice, with thoughtful touches such as folding our pajamas and even placing my teddy bear under the blanket each day. Although they tried to adjust the temperature, the room eventually needed a heater. The staff kindly informed us that smoking in hotels is illegal.
Location
9.0
The location is very convenient for sightseeing and enjoying the local attractions, being near the Grand Place and the Saint Catherine Cathedral.
Dining
5.0
The dining experience was not the best, with limited options and cold food in the morning. The breakfast timing could be better, but overall it's decent with a good selection.
Facilities
7.0
The facilities are adequate for a short stay.
Great location
Limited dining options
James
United Kingdom,
November
2023
8.0/10
The hotel room was really spacious, but it was across from the square, making it very noisy due to traffic running alongside our room. The bed wasn't very comfortable, and we found a half-empty glass on the nightstand. On the positive side, the room was tidied daily, and fresh towels were provided each day.
Rooms
7.0
The room was spacious but noisy and the bed not very comfortable. Daily tidying and fresh towels were nice.
Service
9.0
The service was very friendly and helpful, making our stay pleasant.
Location
8.0
The location was great, within walking distance to the city center and multiple tram/train stations. Despite some noise, it was clean and relatively comfortable for the price.
Dining
8.0
The dining experience was lovely, especially the fresh orange juice. A good selection of food made it ideal before exploring the city daily.
Facilities
8.0
The hotel facilities were good, and the value for money was reasonable.
Friendly staff
Noisy room
David
United Kingdom,
November
2023
7.6/10
The hotel offers clean, comfortable rooms and is conveniently located near the city centre and restaurants. While some areas may need refurbishment, it provides a good base for exploring the city. The service was friendly and welcoming, although some improvements could enhance the overall experience.
Rooms
8.0
The rooms were very clean and tidy, with a good location for the city centre and restaurants.
Service
7.0
The service was very welcoming and friendly, but there was a slight issue with timing for certain requests.
Location
9.0
The hotel is located within walking distance to the metro, restaurants, and key city attractions, offering a convenient base for exploring Brussels.
Dining
7.0
The dining options were good, but it would have been nice to have more in-room amenities available.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay, though some areas may require refurbishment.
Mary
United Kingdom,
October
2023
6.0/10
The hotel offers clean and comfortable rooms, but the small size can be uncomfortable. The service was lacking with rudeness and oversight on room features. However, the location is convenient and near downtown amenities though lacking in informing guests. The dining experience falls short in variety and organization.
Rooms
7.0
The rooms were clean and comfortable but small in size.
Service
5.0
The service was lacking with rude and temperamental staff and oversight on room features.
Location
8.0
The hotel is conveniently located near downtown amenities.
Dining
5.0
The dining experience lacked variety and organization.
Facilities
Roy
United States of America,
October
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were a bit small and could use some updating to make them more comfortable, but the view from my room was amazing. While the cleanliness was lacking, it was still an enjoyable stay overall.
Rooms
7.0
The rooms, although small, had an amazing view. They could do with a sprucing up to enhance comfort.
Service
8.0
The staff were friendly and efficient during my stay. However, they missed informing me about additional room features until the last day.
Location
9.0
The hotel's location was great, very close to the city center with easy access to main attractions.
Dining
7.0
The dining options were decent with enough choices for vegans. However, the offerings could be more extensive for the price paid.
Facilities
7.0
The hotel had useful facilities like dry cleaning, housekeeping, and laundry services available, but some improvements could be made.
Louis
United States of America,
September
2023
5.0/10
The hotel had a mix of positives and negatives. The rooms were incredibly noisy, making it hard to get a good night's sleep, and the breakfast was disappointing with cold food options and poor maintenance. On the bright side, the hotel was very spacious and had a welcoming atmosphere.
Rooms
5.0
The rooms were very noisy, which made it challenging to sleep due to constant disturbances from neighboring rooms. The bathroom was tiny and barely accommodated a taller person.
Service
7.0
The staff were helpful and friendly, providing polite service and assistance, creating a welcoming atmosphere.
Location
8.0
The location was ideal, with easy access to shops, amenities, and the city center, making it convenient for travelers to explore the area on foot or by public transport.
Dining
5.0
The dining experience was lacking as the breakfast options were limited and all the food was served cold, with a lack of variety. Maintenance seemed to be an issue in the dining area.
Facilities
5.0
The hotel's facilities seemed neglected and not well taken care of, with broken items and a lack of proper maintenance observed throughout the stay.
spacious
noisy rooms
J.
United Kingdom,
July
2023
7.2/10
I had a mixed experience at this hotel. The room was a reasonable size with some difficulties such as getting the heating to turn off. The staff was friendly and helpful, but there was a misunderstanding about additional city payment. The location was convenient, but the dining options were limited and pricey.
Rooms
7.0
The room was a reasonable size with extra seating, but had some issues with heating control.
Service
8.0
The staff was friendly and helpful, although there was confusion about additional city payment.
Location
8.0
The hotel's location was convenient, facing the main street and near places to visit.
Dining
6.0
The dining options were limited and on the expensive side.